What areas do we deliver to?
What areas do you deliver to?
We DO NOT deliver to RURAL addresses (sorry but this may take up to 3 days and we can’t risk our product sitting for that length of time), if you do live in a rural area you could organize your Well Hung delivery to be delivered to a location collection that is not a rural address or NZ Couriers often have a local agent where you can collect from.
To check your Courier Zone, enter your address on the shipping page, your Courier Zone will show next to “Shipping”.
COVID-19 UPDATE (August 31) – AUCKLAND IN ALERT LEVEL 2.5
We will continue to offer contactless delivery and also contactless click and collect, available again in both shops.
How do you deliver and when?
We use a variety of couriers to deliver our meat bags, depending on your location.
The North Shore, Auckland Zone 1 and 2 are guaranteed same day delivery. For residential customers in these zones we normally use Urgent Couriers Evening delivery. These are delivered between 5-9pm.
Auckland Zone 3 – the courier will try but not guarantee same day delivery.
Rest of the North Island (excluding Rural Delivery) is an overnight courier. Note : we will not deliver on Mondays.
All our meat is packed with ice packs in our branded, re-useable chiller bag (or chill box) to keep your meat chilled during delivery. For our overnight couriers we use extra insulation to ensure your meat arrives in perfect condition.
We know how sometimes life can get busy, so if you are not going to be home when we deliver, please let us know where to leave your bag, by including delivery instructions when you order. The courier drivers have been instructed to leave your order at your address. Please note, this will be at your own risk.
How much does delivery cost?
Milford & Takapuna with postcodes 0620 & 0622 same day deliveries are a flat fee of $5.00. The rest of the North Shore and InnerCentral Auckland residential same day deliveries are at a flat-fee of $15.00. Deliveries to greater Auckland are $20. This includes a re-useable chiller bag or box.
Other Auckland & North Island delivery options are also available for a flat fee of $20. We will try our best but we are unable to guarantee same day delivery.
Delivery to a business address can also be arranged.
When will I receive my order?
Deliveries will be made to residential and business addresses from Monday to Friday for Auckland Zone 1 & Zone 2. For Auckland Zone 3 & North Island we can deliver Tuesday to Friday.
We cut everything to order to ensure you are getting the freshest meat possible. To ensure this we have a cut off time for orders or changes to orders, which is 5pm the day before delivery for Auckland Zone 1 & 2. For Auckland Zone 3 & North Island cut off is 11am for an overnight delivery.
After this point, orders will be working their way through our butchery so cannot be cancelled or amended. If you have any problems regarding your order please contact us via email email@example.com or phone 09 486 0936
If you have a meat emergency and you have missed the deadline, you can always phone us and beg and we can see if we can help. No promises though!
Phone and Collect
There is nothing worse than having to wait to be served when you are in a hurry or even worse, arriving at a shop to find the product you have been salivating just thinking about has sold out.
We have taken that stress away with our fabulous phone and collect in store option. Simply give us 5-6 hours notice of what you would like and when you would like it to be ready, order and pay via phone.
Or use the click and collect online option and it will be packed, ready and waiting for you at your specified time.
Never again miss out on our fantastic rotisserie products. Dinner sorted!
We now offer two locations to collect your meat orders – our main store is located at 210 Kitchener Road, Milford or our newly opened Well Hung @ the Milford Centre. Well Hung @ the Milford Centre will be open Monday to Saturday 9am – 5.30pm and Sunday from 10am – 5pm. Public Holidays 9am to 5pm. Closed Christmas Day and Good Friday.
Again, if you have a meat emergency and you have missed the deadline, you can always phone us and beg and we can see if we can help. No promises though!
Special Occasion – Order ahead
Do you have a special occasion coming up or people coming for dinner that you would like to wow?
Talk to us about your needs and we can advise you on the best product to suit your occasion and even advise on the best way to prepare and cook it.
We can put aside and age your selected cut to be ready when you want it.
Well Hung uses Urgent Couriers & Kiwi Express for our same day deliveries to most Auckland addresses, and an overnight service to the rest of the North Island. Please contact us directly on 09 4890936 or firstname.lastname@example.org for further information.